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Post date: September 20, 2019
Membership Support Assistant – ANCOR

Membership Support Assistant
Alexandria, VA

The American Network of Community Options and Resources (ANCOR) is looking for a dynamic and energetic individual to work full-time as our Membership Support Assistant. This position offers an opportunity to work and grow as a dynamic association professional alongside a dedicated team of 15 staff based in the heart of Old Town Alexandria, VA.

ANCOR is a vibrant national nonprofit trade association that represents more than 1,600 providers of services to people with intellectual and developmental disabilities. For nearly 50 years, ANCOR has been a leading advocate for these community providers at the Federal level.

The Membership Support Assistant will report to the Chief Operations Officer (COO) and will be an integral part of both our Membership and our Administration teams. Since this role will support both internal staff and external members and non-members, attention to detail and friendly communication skills are essential to this role.

In addition to these communication skills, knowledge of or willingness to learn Association Membership operations, Office Administration duties, and/or skill with Association Management Software (netFORUM), would make for an ideal candidate.

Duties of ANCOR's Membership Support Assistant will include:

  • Supporting members and potential members by assisting with event registrations, membership applications and renewals.
  • Coordinating the membership renewal process.
  • Managing the member database and maintaining member records.
  • Providing administrative and office management support.
  • Processing mail and packages.
  • Assisting with association events such as Annual Conference and annual Policy Summit.
  • Developing policies and procedures for administrative activities.
  • Other duties as assigned.

Desired Skills/Experience

  • Associate’s degree at minimum; Bachelor’s degree preferred
  • Excellent computer skills and proficiency in Excel, Word, Outlook and PowerPoint
  • Familiarity with using databases for data entry and management
  • Research and analytical skills to gather and compile complex data and information
  • Ability to handle confidential data (e.g., budget and salary information, contractual terms and conditions, etc.)
  • Excellent organizational skills with strong attention to detail
  • Strong problem-solving abilities; willingness and eagerness to find creative and cost-effective solutions to operational issues
  • Excellent interpersonal skills, with the ability to communicate effectively at all levels, including anticipating the needs of members and staff, and keeping staff informed of problems and project status
  • Ability to take initiative and be resourceful in maintaining a professional work environment
  • Flexibility and adaptability, including ability to multi-task and work in a busy environment
  • Eagerness to contribute to team effort by providing support on a variety of projects as needed
  • Ability to work independently
  • Results driven

Database Support

  • Support database maintenance by entering new and updated contact and account information.
  • Validate data by reviewing for incomplete data, inaccuracies, purging duplicates, and reporting other deficiencies for appropriate resolution
  • Enter dues, registrations, contributions and sales into database
  • Sen invoices and receipts for receivables.

Finance Support

  • Reconcile database receivables with finance department
  • Assist with printed and electronic file management

Front Office Administration

  • Answer calls to main phone and direct calls as appropriate
  • Ship, receive and sort mail and deliveries
  • Assist in the ordering, receiving, stocking and distribution of office and kitchen supplies, including office printed materials (e.g., brochures, stationery, business cards, etc.)
  • Submit service or maintenance requests as needed (e.g., requests to condo association)
  • Maintain and improve office policies and procedures
  • Orient new staff and interns on office policies and procedures
  • Assist with electronic file management

Communications

  • Assist with preparation of reports and other written assignments, as needed (e.g., board meeting preparations; data gathering for annual reports; etc.)
  • Prepare, mail and maintain records of annual disclosure notices to users of shared purchasing network.
  • Assist proofing and editing documents, as needed
  • Mail merge and mailings, as needed

ANCOR is proud to be an equal opportunity employer. People with disabilities, people of color, immigrants, women and members of the LGBTQ community are especially encouraged to apply because we believe diverse perspectives enhance our work.

Salary Range: $35,000-$45,000. Interested candidates should send a resume and letter of interest to Gabrielle Sedor, COO, at [email protected]. Applications will be reviewed as they are received. We hope to welcome our new team member prior to November 1, 2019.

Post date: September 9, 2019
President & Chief Executive Officer – UCP Heartland

President & Chief Executive Officer
St. Louis, MO

Since 1953, UCP Heartland has been providing service to the region. Founded by a group of parents, it is a 501(c)3 charitable organization dedicated to providing supportive programs for people living with a spectrum of disabilities. We serve individuals who have received diagnoses including Autism, Cerebral Palsy, Down Syndrome, Traumatic Brain Injury (TBI) and other Developmental Disabilities. Providing service in more than five distinct locations across the state of Missouri, UCP Heartland is committed to providing hope, help and progress for people and families living with disabilities.

During a critical and defining time in the field of human services, UCP Heartland is seeking its next President & CEO.  The next director will have the opportunity to take the helm of an agency with an outstanding reputation, a solid financial footing, and a high-quality, committed staff.  The next leader, further, will help to lead the agency forward with vision and an organizational culture of caring during a time of ongoing changes in the regulatory and workforce environments.

The President & CEO of UCP Heartland will provide executive management of strategy and planning, program delivery, external collaboration, resource development (including fundraising), finance and budgeting, board relations and governmental affairs. He or she will manage and administer the agency’s $11.5 million budget, assets of $16 million, 7 locations, 250 staff, and the organization’s base of 204 volunteers. He or she will inspire and guide a team, think strategically about how to balance mission and sustainability, raise resources in support of the mission, promote best practices and serve as a service leader and advocate on behalf of services for people with physical, developmental and behavioral disabilities throughout the St. Louis area.

UCP Heartland seeks a proven, accomplished leader with at least ten years of demonstrated success in running a comparably sized organization. The next CEO will bring vision and a passion for helping people live their fullest and most independent lives possible. He or she will ideally possess knowledge of relevant services and funding mechanisms, including Medicaid and other sources of government and private funding.

A big picture thinker and ambitious leader, the next President & CEO must also be a knowledgeable manager with excellent administrative and operational skills and an understanding of best administrative practices.  He or she will have demonstrated expertise in finance and financial oversight and will be comfortable with technology and management information systems. Given the current emphasis on improving infrastructure, experience in project management will be beneficial.

A bachelor’s degree in a related field is required; a master’s degree is strongly recommended.

To apply, please send a current resume and letter of introduction to Kittleman & Associates, LLC at https://ww2.kittlemansearch.com/Jobs.

For more information about UCP Heartland, please visit www.ucpheartland.org.

Post date: September 9, 2019
Business Development Director – Scioto Properties, LLC

Business Development Director – Midwest Region
Powell, OH

Scioto Properties is a fast-growing residential real estate company partnering with healthcare providers in the disabilities, traumatic brain injury, behavioral and senior care industries. The company is seeking a full-time Business Development Director in the Midwest region (see map below). The candidate will reside in the Midwest trade area and will travel 50% of the time. This position demands a polished professional who has a proven track record of success. This position requires a professional who can be both an organized entrepreneur and a true consultative sales professional who can effectively meet or exceed acquisition goals.

RESPONSIBILITIES
• Identify and pursue new business prospects headquartered in the Midwest region
• Maintain and enhance existing customer base in region, including exploring new opportunities to service customers
• Track and report sales and marketing activities for their region using Salesforce
• Provide exemplary customer service
• Attend national and state conferences and promotional events
• Make recommendations to the Director of Marketing to continuously update and direct marketing strategy
• Work closely with other Scioto team members to ensure consistent internal and external communication with customers

REQUIREMENTS
• Four-year college degree in business, healthcare management, real estate, marketing, or a related field
• At least 5-years of management experience in healthcare industry; experience in the intellectual development disability industry and/or real estate acquisitions a strong plus but not required
• Excellent interpersonal and communication (verbal and written) skills
• Proficient with Microsoft Office software; Salesforce knowledge a plus
• Able to work independently
• Able to travel at least 50% of the time

COMPENSATION:
• Competitive compensation and benefit package

Interested in this outstanding opportunity to thrive in an entrepreneurial environment? Send your resume to [email protected]. No direct calls please.

 

Post date: September 4, 2019
State Director – The MENTOR Network

State Director
Pennsylvania

State Director for Pennsylvania MENTOR, a partner of The MENTOR Network

Are you a strong business leader with passion and a track record of developing talent?  Do you have success in developing and maintaining a work culture which drives high quality services while maximizing growth?  Come join our Pennsylvania team with over 400 employees.  We need a strong, visionary leader who can bring our operations to the next level of excellence.  As State Director, you will provide the strategic direction for all operations supporting individuals with intellectual and developmental disabilities throughout the state, ensuring strong financial management in providing the highest quality of services to the people we serve.  

Pennsylvania MENTOR is a partner of The MENTOR Network.  Founded in 1980, The MENTOR Network is a national network of local human services providers offering an array of quality, community-based services to adults and children with intellectual and developmental disabilities, acquired brain injury and other catastrophic injuries and illnesses and to youth with emotional, behavioral and medically complex challenges as well as their families. With ~30,000 employees serving ~30,000 individuals in 36 states, you'll have career opportunities from coast to coast.  

Key Responsibilities:

  • Effectively lead operations and quality for the state, ensuring the individuals we serve are cared for with the utmost quality, attention, and respect.
  • Drive strategic growth and tactical excellence to provide consistency and synergies across the state.   
  • Responsible for the financial performance of a state or state-wide service line, review financial statements, oversee purchasing, and ensure billing compliance and documentation.
  • Implement core growth strategy to increase census, maximize utilization and occupancy percentages; respond to local requests for proposals to address payer needs; identify and participate in new program development initiatives; and identify potential acquisition partners.
  • Manage relationships with local government authorities such as counties, regional centers and managed care contractors; implement strategy to foster relations with case managers and referral agents; participate in building relationships with local legislators and lobbies on behalf of individuals receiving services.
  • Oversee quality improvement, coordinating Network standards, licensing requirements and individual consumer’s needs; and oversee incident reporting for the state or service line.
  • Maintain regional compliance with Network and regulatory standards for clean, neat, and safe living and working environments; assure pleasant, age-appropriate, well-decorated home-like residential living environments; and direct regional maintenance program.
  • Oversee development and implementation of state-wide or service line-wide health and safety programs for individuals receiving services and employees; direct supervision of nursing contracts and/or nurse supervisor as applicable.
  • Ensure effective plans are in place to maintain and foster relations with individuals receiving services, families and guardians; oversee implementation of consumer satisfaction surveys.  Implement enhancement plans as appropriate.
  • Oversee regional implementation of incident management protocol; ensure timely incident reporting and corrective action; review trends; develop responses; at times, may assist with investigations.
  • Maintain licensing and compliance for regional services and supports; oversee Network compliance plan and confirm timely and accurate documentation.

Qualifications:

  • Bachelor's degree required; Master’s degree preferred
  • Minimum of 10-12 years of management/leadership experience within a large organization, ideally with a distributed workforce
  • Strong business acumen; data-driven management skills; results-oriented
  • Demonstrated success in cultivating a strong team culture with accountability
  • Demonstrated ability in areas of leadership, talent development, staffing and retention, program operation and fiscal management
  • Skilled in written and oral communication, community relations, and service development
  • Exceptional relationship management skills with an ability to establish rapport and credibility throughout organization and with external stakeholders
  • Versatility in leading through others, strategically operate within the organization and the ability to move between the strategic vision and the day-to-day tactical needs.
  • Strong follow through to ensure quality services are provided and regulations are met
  • Knowledge and understanding of applicable federal and state regulations

What we offer:

  • Competitive compensation/benefits package including 401(k), PTO and Holiday Pay
  • Annual performance-based bonus plan
  • A rewarding work environment with some of the best co-workers you could ask for
  • Family-oriented environment
  • Dynamic work environment, no day is ever the same as the next
  • Advancement opportunities within our nation-wide Network

EOE/AAE

We have a great work environment and you’ll be surrounded with a strong and supportive team of peers, leaders and colleagues.  When you join The MENTOR Network, you’ll make a difference every day and help to provide quality of life enhancing services to individuals across the country.

Come join our team of dedicated and caring professionals.  

Apply On Line!

Post date: August 26, 2019
Director of Regional Program Operations – InVision Human Services

Director of Regional Program Operations
Reading, PA

InVision Human Services is a family of companies that provide services and products designed to transform the lives of people who are experiencing significant life challenges.

Within the mission of each of their companies, InVision continually explores new and often revolutionary solutions to problems and challenges for the people and organizations they support, their employees, and the families they work with, and InVision intentionally seeks affiliations that will increase their ability to provide creative, successful services for the individuals they support.

Position Overview:

As a member of theInVision Customized Services (ICS) leadership team, this position participates in the development of ICS strategic direction, culture, and philosophical approach to service delivery in conjunction with the Chief Operating Officer. Oversees the development, implementation and monitoring of systems to ensure achievement of strategic initiatives, reinforcement of the desired culture and adherence to the company’s mission, vision and philosophy. Responsible for directing the provision of residential services to individuals with an array of diagnoses which may include developmental disabilities, autism, and other cognitive disabilities often co-occurring with complex psychiatric or medical diagnoses. Collaboration with colleagues in other regions and departments is essential to ensure statewide interpretation of policies, procedures and regulations as well as consistent implementation. Responsible for the financial condition of the residential program, including budgeting, monitoring, review and analysis of revenue and expenses.

Position Responsibilities:

  • Plans, develops, implements and evaluates complex, integrated services; monitors systems to assure the physical, social, and emotional/spiritual well-being of individuals supported by InVision, consistent with the goals of person directed service excellence, clinical expertise, dignity, safety, and well-being.
  • Integrates departmental projects and outcomes with the overall organizational strategic plan outcomes, human resource policies, values and commitments.
  • Acts at all times in congruence with the mission of InVision Customized Services; is committed to the well-being of the people supported and staff; is actively engaged in seeking out ways to improve the quality and effectiveness of services, consistent with established values and strategic objectives.
  • Creates and maintains effective interpersonal working relationships and functions as a member of the leadership team of InVision Customized Services.

Licensing and Contractual Compliance:

  • Develops, implements and oversees systems to ensure physical sites, medical and staff records are in compliance with federal, state and other applicable licensure regulations, monitoring standards and related laws.
  • Develops systems to educate staff, to audit compliance, to incorporate changes as indicated, and at least annually to coordinate an internal survey prior to licensure surveys and/or inspections.
  • Coordinates staff preparation for and response to licensure surveys/inspections; prepares related reports and if necessary, plans of correction within required guidelines.
  • Directs departmental staff in ensuring compliance with agency procedures, departmental operational standards, laws and regulations.

Administrative:

  • Ensures consistency in residential programs throughout specific regions in the state of Pennsylvania as it relates to service delivery, staff training and supervision, implementation of business practices and interpretation of policies and procedures.
  • Works in conjunction with directors in other programs and regions to ensure similar interpretation and implementation of policy, procedure, regulatory standards and best practice.
  • Recruits, selects, orients and provides training to leadership and management personnel who supervise employees directly involved in the support of the people served by the company; maximizes their development by regularly reviewing performance, providing ongoing feedback, and providing opportunities for professional growth.
  • Establishes well defined expectations and systems of accountability to ensure adequate support, coaching, mentoring and supervision of employees providing direct support resulting in consistently high quality of service.
  • Represents the organization as needed at seminars, conferences, and meetings with funders, family members and governmental officials.

Financial Management:

  • Directs departmental staff in preparation of annual budgets; monitors spending; implements controls and other strategies to ensure that expenditures are within defined limits, and prepares variance reports when requested.
  • Reviews and approves financial documents such as payroll, expense forms and petty cash.
  • Reports immediately any discrepancies related to the use of personal or company funds.
  • Performs other duties as requested by the COO; attends and/or conducts meetings.

EDUCATION and/or EXPERIENCE   

  • Bachelor' degree from a four-year college or university in social services or a related area.
  • Minimum of ten (10) years related experience which includes managing and/or directing programs. Master’s degree preferred.
  • A minimum of three (3) years’ experience in an equivalent leadership or management role is preferred.
  • Must be knowledgeable in current philosophies, values, and technologies related to serving people with intellectual and developmental disabilities.

Other Requirements

  • Routine travel throughout Pennsylvania.
  • Ability to write reports, business correspondence, and procedure manuals. 
  • Customer oriented (internal and external) with exceptional interpersonal, communication, and leadership skills. 
  • Ability to respond to common inquiries or complaints from clients, families, regulatory agencies, and the community. 
  • Ability to effectively present information to senior management, public groups, and/or Boards of Directors.
  • Ability to work with mathematical concepts such as probability and statistical inference
  • Ability to analyze complex funding and budgetary relationships.
  • Logical thinking and analytical skills required.

Salary will be commensurate with experience.  InVision Human Services offers a comprehensive benefits package and a collaborative work environment focused on supporting our mission, vision and values.

For additional information, contact Dr. George P. Linke, Jr., at[email protected] or apply online at http://www.linkeresources.com/jobs/

Phone: 610-873-4813

Linke Resources is a professional search firm focused on behavioral health and other human services based organizations.

InVision Human Services is an Equal Opportunity Employer (EOE)

Post date: August 26, 2019
Vice President of Finance – InVision Human Services

Vice President of Finance
Pittsburgh, PA

InVision Human Services is a family of companies that provide services and products designed to transform the lives of people who are experiencing significant life challenges.

Within the mission of each of their companies, InVision continually explores new and often revolutionary solutions to problems and challenges for the people and organizations they support, their employees, and the families they work with, and InVision intentionally seeks affiliations that will increase their ability to provide creative, successful services for the individuals they support.

Position Overview:

Responsible for directing and supervising the financial affairs of InVision Human Services and all related corporations in accordance with established accounting procedures, the general philosophy of the organization and applicable regulatory guidelines.  Prepares analyses and presents results of program and fiscal reports to CEO and Board of Directors.  Directs the preparation, review and evaluation of all budgets and contracts.  You will ensure department compliance with all operating policies and practices; communicate with appropriate personnel; directly supervise assigned department personnel and provide timely reporting. 

Position Responsibilities:

  • Develops and monitors long range financial plans for the organization in order to allow for sufficient financial resources to support the organization’s strategic objectives.
  • Participates in the development of major financial objectives, policies, and procedures for the organization by making specific recommendations; monitors adherence to policy and reports exceptions to the CEO, CAO, and the Board.
  • Directs the establishment and maintenance of financial systems, including new and established general ledger accounts.
  • Prepares financial analyses of operations for executive management and presents financial statements to the CEO and Board of Directors.
  • Completes all periodic and fiscal year-end cost reports on a timely basis.
  • Prepares annual operating budget(s) and directs/assists the Executive Team in the preparation of their departmental/program budget materials.
  • Coordinates audits of the organization’s various accounts; assists independent auditors in the examination of the records and financial statements of the organization. 
  • Work with the CAO on the financial strategic vision including fostering and cultivating stakeholder relationships on county, state and national levels.
  • Participate in developing new business, specifically:  assist the executive staff in identifying new funding opportunities, the drafting of prospective programmatic budgets, and determining cost effectiveness of prospective service delivery.
  • Assess the benefits of all prospective contracts and advise the executive team on programmatic design and implementation matters.
  • Ensure adequate controls are installed and that substantiating documentation is approved and available such that all purchases may pass independent and governmental audits.
  • Oversee the management and coordination of all fiscal reporting activities for the organization including:  organizational revenue/expense and balance sheet reports, reports to funding agencies, development and monitoring of organizational and contract/grant budgets.
  • Develop and maintain systems of internal controls to safeguard financial assets of the organization and oversee county, state and federal resources and programs. 
  • Oversee the coordination and activities of independent auditors ensuring all A-133 audit issues are resolved, and all 401(k) compliance issues are met, and the preparation of the annual financial statements is in accordance with U. S. GAAP and federal, state and other required supplementary schedules and information.
  • Oversee the production of monthly reports including reconciliations with funders and pension plan requirements, as well as financial statements and cash flow projections for use by executive management, as well as the Audit/Finance Committees and the Boards of Directors.
  • Manages the commercial insurance program(s) of InVision corporations.  Ensures appropriate coverage to meet changing needs, programsand contracts.
  • Directs and oversees the financial aspects of the employee benefits program, including healthcare, dental, life insurance, retirement and personal leave time programs.
  • Directs the materials management functions for all InVision corporations,including but not limited to:  accounting for client funds, property inventories and county-funded purchases, and purchasing.

Qualifications:

  • Bachelor's degree from four-year college or university
  • Minimum of seven years training and/or experience in accounting, including development and control of budgets. 

Salary will be commensurate with experience.  InVision Human Services offers a comprehensive benefits package and a collaborative work environment focused on supporting our mission, vision and values.

For additional information, contact Dr. George P. Linke, Jr., at[email protected] or apply online athttp://www.linkeresources.com/jobs/

Phone: 610-873-4813

Linke Resources is a professional search firm focused on behavioral health and other human services based organizations.

InVision Human Services is an Equal Opportunity Employer (EOE)

This venue was created to help those members and others in the disabilities field who are seeking candidates for their specific management career opportunities.

ANCOR offers this forum purely as an informational resource. We do not endorse any posting for employment availability or any candidate. ANCOR reserves the right to edit or abbreviate any postings submitted.

Postings will remain for 60 days. Please let us know if the position is filled or employment is obtained prior to that deadline.

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Contact us to post a position/candidate or have any questions. Posting positions is free to ANCOR members and $500.00 to non-members.